Papers and Case Studies
By 2005 the public should be able to conduct at least 50% of their dealings with Government electronically and 100% by 2008. By 2004 all government organisations are to manage their records electronically.
Fighting Competition from New Technology and Business Models
How do you protect your market position when it is threatened by competitors using new technology and business models to deliver services better, faster and cheaper?
Government Agency - Technology Led Change
People can be afraid of technology and prefer to stay with what they know, especially when they are unclear about what the change means for them.
Pan European Change - Communication is Key
Our involvement and guidance led to staff taking complete ownership for the change. The pilot in Germany proved so successful that the work was extended to the offices in Belgium and England.